Legal Agreement

Terms of Service

Please read these terms carefully before using Touchpoint Valuation. They govern your use of our platform and services.

Last updated: April 13, 2026

Fair Terms

Clear, plain-language terms you can understand

You Own Your Data

Full ownership of all data you upload

Transparent Billing

30-day notice before any pricing changes

1. Acceptance of Terms

By accessing or using the Touchpoint Valuation platform at touchpointvaluation.com ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you ("Agent" or "you") and Touchpoint Valuation ("we," "us," or "our").

2. Description of Service

Touchpoint Valuation is a software-as-a-service (SaaS) platform that enables licensed real estate agents to:

  • Store client property information
  • Generate automated home valuation estimates using publicly available market index data (proprietary ZIP-level market data and the FHFA House Price Index)
  • Send branded, automated valuation emails to clients on a chosen schedule

3. Eligibility

The Service is intended for use by licensed real estate professionals. By using the Service, you represent that you are a licensed real estate agent or broker in good standing in your jurisdiction, and that you are at least 18 years of age.

4. Valuation Disclaimer — IMPORTANT

4.1 Estimates Are Not Appraisals

ALL VALUATIONS GENERATED BY TOUCHPOINT VALUATION ARE AUTOMATED ESTIMATES ONLY. THEY ARE NOT PROFESSIONAL APPRAISALS, BROKER PRICE OPINIONS (BPOs), OR CERTIFIED MARKET ANALYSES.

Valuations are calculated using publicly available market index data including proprietary ZIP-level market data and the Federal Housing Finance Agency (FHFA) House Price Index. These estimates reflect broad market trends and may not accurately represent the current market value of any specific property.

4.2 Accuracy Limitations

Valuation estimates may be materially inaccurate in the following circumstances, among others:

  • Properties that have been renovated, expanded, or significantly improved or damaged since purchase
  • Properties in markets that have significantly outperformed or underperformed the broader ZIP code or regional index
  • Properties purchased during atypical market conditions including the 2006–2009 housing bubble
  • Properties purchased before the year 2000 where historical index data is limited
  • Properties in ZIP codes or regions with thin transaction volume and limited index data
  • Condominiums and townhouses where property-type specific index data is unavailable

4.3 Agent Responsibility

Agents are solely responsible for:

  • Reviewing valuation estimates before they are sent to clients
  • Determining whether an estimate is appropriate to share with a specific client
  • Clearly communicating to clients that estimates are for informational purposes only and are not appraisals
  • Recommending professional appraisals or comparative market analyses where appropriate

4.4 Not Financial or Legal Advice

Valuation estimates provided by the Service should not be used as the sole basis for any financial, lending, investment, or legal decision. We are not responsible for any decisions made in reliance on valuation estimates.

5. Agent Obligations

As an Agent, you agree to:

  • Use the Service only in compliance with applicable laws and regulations, including real estate licensing laws in your jurisdiction
  • Obtain any necessary consent from clients before entering their personal information into the Service
  • Obtain any necessary consent before sending automated emails to clients on your behalf through the Service
  • Maintain accurate account and billing information
  • Keep your login credentials secure and not share access with others
  • Not use the Service to send spam, unsolicited communications, or communications that violate applicable laws
  • Not attempt to reverse engineer, hack, or circumvent any security measures of the Service

6. Subscription and Payment

PlanPriceClients
Starter$19/moUp to 100 contacts
Professional$29/moUnlimited contacts
BrokerageCustomContact us

6.1 Plans and Pricing

The Service is offered on a subscription basis at the following monthly rates:

Annual plans are available at a discounted rate equivalent to 10 months' billing. Pricing is subject to change with 30 days' notice to existing subscribers.

6.2 Free Trial

New accounts may access a 14-day free trial with no credit card required. At the end of the trial period, continued access requires a paid subscription.

6.3 Billing

Subscriptions are billed in advance on a monthly or annual basis. Payment is processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for all fees incurred.

6.4 Cancellation and Refunds

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods. Upon cancellation, your account will remain active until the end of the paid period.

7. Intellectual Property

The Service, including all software, design, text, graphics, and content, is owned by Touchpoint Valuation and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your own professional purposes.

You retain ownership of all client data you enter into the Service. By entering client data, you grant us a limited license to use that data solely to provide the Service to you.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy at touchpointvaluation.com/privacy.

9. Third-Party Data Sources

The Service uses publicly available data from third-party sources including market data providers and the Federal Housing Finance Agency. We are not affiliated with these organizations and make no representations regarding the accuracy or completeness of their data. Third-party data is provided "as is."

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TOUCHPOINT VALUATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR PROPERTY DAMAGE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT VALUATION ESTIMATES WILL BE ACCURATE.

12. Indemnification

You agree to indemnify and hold harmless Touchpoint Valuation and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Termination

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or are using the Service in a manner harmful to others or to the Service itself. You may terminate your account at any time by cancelling your subscription and contacting us at info@touchpointvaluation.com.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of Delaware, United States.

15. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of material changes by email or by posting a notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Contact Us

If you have questions about these Terms, please contact us at:

Touchpoint Valuation

info@touchpointvaluation.com

touchpointvaluation.com

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